Everything DiSC^® Agile EQ™

Develop an Emotionally Intelligent Workforce

By combining the personalized insights of DiSC® with active emotional intelligence development, participants discover an agile approach to workplace interactions and learn to navigate outside their comfort zone, empowering them meet the demands of any situation.

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Ways to Use Everything DiSC^® Agile EQ™

Improve Customer Service

Customer interactions can sometimes get emotionally charged. In all instances, customers are looking for service interactions that are helpful. For service agents, this means being able to listen, observe and respond appropriately to all types of situations. With Everything DiSC Agile EQ, you can achieve increased customer service success by boosting the emotional intelligence of your customer-facing support teams, to achieve more positive results.

Strengthening Departmental Teams

When used effectively, emotional intelligence can defuse emotional situations, help individuals find and agree to compromise during clashes and help persons identify when to communicate with sensitivity. With Everything Agile EQ, your teams can develop their emotional intelligence to become more agile and to respond more positively to all sorts of internal and external situations.

Personal Development

With Everything DiSC Agile EQ, individuals learn how to read the emotional and interpersonal needs of a situation and respond accordingly. By combining the personalized insights of DiSC with active emotional intelligence development, participants learn how to meet the demands of all types of situations.

Everything DiSC^® Agile EQ™ Introduction

Everything DiSC Agile EQ is a personal development learning experience designed to develop the EQ necessary to support a thriving agile culture.

Understanding Emotional Intelligence

Dr. Mark Scullard, Sr. Director of Product Innovation at Wiley, sheds light on why it can be so challenging to make good decisions in social or emotionally-charged situations.