Facilitation, Training, HR and Hospitality Advisory services for Caribbean-based organisations

our ingeniares analyse existing business situations, diagnose issues and design appropriate hr & hospitality advice and training for Caribbean companies

ingeniare (latin)- to design or devise

What We Do

We design training courses with adult learners in mind. We know that adults have a choice when it comes to learning new things so we create inclusive, supportive training spaces to help participants feel more open to learning. We always sprinkle some fun throughout our sessions and keep them as interactive and “hands on” as possible.

We work with you to design meetings and we incorporate tactile and visual methodologies to unlock a higher level of innovation and creativity. As facilitators we assist you in reaching your goals through increased participation, more effective group conversations and by applying various techniques to help to reach consensus.

We facilitate the development of standard operating procedures and unique brand standards for hospitality. We also conduct customer service audits and provide reports to identify training needs. We provide advice and facilitation of work permit applications (Barbados only) to ensure that all legal requirements are satisfied.

Lead Consultants

Audra Stevenson Drakes

Lead Ingeniare

Audra has gained significant practical experience in diverse fields throughout her career. Originally educated as a Physicist, her career has woven together skills in Executive Leadership, Human Resources, Project Management, Facilitation, Training, Hotel Management and Engineering. She specializes in Process Design for Group Meetings and Organisational Development; Facilitation of Training and Group Interactions; Visual Recording; and Human Resources Advisory Services.

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Stephne Goddard

Lead Ingeniare

Stephne is a Hospitality and Tourism Training Consultant and Etiquette Expert with over twenty five years of experience. She is known in Barbados as the local “Miss Manners”, and is the island’s finest authority on Corporate and Social Etiquette. Her skills as a Facilitator have been highly acclaimed and over the years, she has trained thousands of persons from the Private and Public Sectors, from a diverse range of industries, throughout the Caribbean region. She has conducted training in twenty five (25) of the thirty-two (32) member territories of the Caribbean Tourism Organisation.

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Associate Consultants

Dr Jeannine Comma

Jeannine is the former Chief Executive Officer and Director of the Sagicor Cave Hill School of Business and  Management/UWI.  She holds an Ed.D and M.A in Higher Education Administration and Adult Learning from George Washington University in Washington D.C. and a B.A in Business Administration from the University of the Virgin Islands. She is a certified Executive Coach as well as a certified administrator of the Myers Briggs Type Indicator.

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We are a small, agile organisation, with the ability to provide additional expertise and resources as may be required for each project. Our Lead Ingeniares bring specialized skills and years of experience in the areas of facilitation, management and hospitality operations.