Services

We can design and facilitate targeted training in workplace compliance and labour law (Barbados only), leadership, management, customer service, business etiquette & protocol and hospitality skills. We can also provide access to our suite of self-paced e-courses, or create customised courses that can be accessed through our Lead Caribbean Online learning platform.

We can provide training programs in hospitality skills, and guest service for hotels and villas. We can also conduct quality assurance audits to identify gaps in service and best practices. Our services include brand standards development and documentation of standard operating procedures.

Advice on the work permit process for employers who are considering hiring non-nationals to take up positions based in Barbados. We facilitate applications for long-term, short-term and CARICOM Skills permits.

We have highly experienced facilitators who can assist with the planning and facilitation of complex meetings. An external facilitator can significantly improve the outcome of strategic meetings and executive retreats. We can also provide customized visual templates and experiential activities to encourage lateral thinking. Graphic recording is available for in-person and virtual meetings. We can also plan and facilitate focus groups for market research purposes.

Let us help you put the right HR administration systems in place and upgrade your compliance with local labour legislation requirements. We can also work with you to improve areas to aid in organisational development and improving workplace culture.