Lead Caribbean online learning center

Access elearning self-paced courses through our Lead Caribbean Online Learning Centre. Lead Caribbean provides courses for adult learners in the workplace. Courses are geared towards individuals and businesses located in the English-speaking Caribbean. Contact us to purchase courses for your team or to request customized courses.

hospitality skills Training

We bring the training to you, and tailor workshops to suit your specific needs. Participants are trained on-site, in how to use tools, apply processes and standards to be able to deliver your unique brand promise to your guests. Training is designed and facilitated by experienced hospitality professionals. Our trainers have been providing training across the Caribbean for over 20 years.

<a href=”#”>Butler</a>s

Suitable for resorts, hotels, luxury villas, and private homes. Our trainers have trained butlers in exclusive establishments around the Caribbean.

towel, rose, clean-759980.jpg

Development of unique brand standards for villas. Training in household management, and delivering heartfelt and engaging service to owners and guests.

<a href=”#”>Housekeep</a>ing Teams

Housekeeping Teams

Training for all levels of hotels, luxury villas, and private homes. Training is available for housekeepers, room attendants, laundry attendants, housepersons, and supervisors.

<a href=”#”>Restaurant</a> Teams

Training available for servers, hosts and supervisors. Training topics include sequence of service, menu knowledge, upselling, food and beverage service and customer care.

HEART OF SERVICE
Hospitality Training Workshops

Workshops designed for customization and on-site delivery to meet your unique needs. Help your employees to become the heart of your brand, and delight your guests with personalized, guest-focused service.

Popular workshops for in-house delivery

These are some of our most popular workshops. Courses can be delivered as face-to-face workshops at a venue of your choosing, or as live virtual sessions. All of our workshops are customized to meet the needs of your organization. We can provide training for organisations in Barbados and across the English-speaking Caribbean.

skills, can, talents-1248059.jpg

Train the Trainer

Develop in-house trainers

Etiquette & Protocol

Etiquette & Protocol

Bespoke or choose from catalogue

Sexual Harassment & Discrimination
a man pointing a pencil to a woman

Sexual Harassment & Discrimination

Sensitization and Awareness Training

Hospitality that Engages

Hospitality that Engages

Service Excellence Series of Workshops

Partners

Everything DiSC® for Professional Development

Introducing Catalyst™

Video: Introducing Catalyst

Everything DiSC® Application Suite

Unlock the potential of your people and the power of your culture with the Everything DiSC® Application Suite.

Video: Everything DiSC Productive Conflict-United Brotherhood of Carpenters
MESSAGE US

contact us to schedule training
or access Everything DiSC® TOOLS

Send us a message or schedule a meeting to discuss training options, purchase Everything DiSC solutions, or to request a proposal for training.

MEET WITH US

SCHEDULE A MEETING TO DISCUSS